Support & Help Center

Support for Scam Protect

Questions about your subscription, a device, or a scam you're worried about — search the help topics below or email us directly.

Get help your way

Two ways to reach us

Email us anytime, or check a suspicious message or link yourself right now — that scanner is live 24/7, no waiting required.

We reply to every email within one business day. Billing, account, or general questions — all welcome.

Send a message

Check a message, link, or number; manage your blocked numbers, devices, and billing.

$69.99/mo — how to see your renewal date and cancel.

Add Scam Protect to your phone or computer's home screen.

How the scanner works and what each result means.

Add or remove a number from your personal block list.

Update payment details, view your plan, or sign out of a device.

How cancellations and refund requests are handled.

Still need help?

Tell us what's going on and a real person will get back to you within one business day.