Live service health, no spin.
Real-time operational status for every S-Security component. We publish incidents as they happen and keep history public — because trust is earned in the open.
Current component status
Each service is monitored from multiple regions. Status reflects production health across all customers.
| Component | Description | 30-day uptime | Status |
|---|---|---|---|
| SOC Platform | Detection, correlation, and analyst tooling | 99.99% | Operational |
| Customer Dashboard | Web console, reporting, and configuration | 100.00% | Operational |
| API | REST & webhook integration endpoints | 99.98% | Operational |
| Threat Feed | Indicator and intelligence distribution | 100.00% | Operational |
| Email & SMS Alerts | Notification and escalation delivery | 99.97% | Operational |
Recent incidents
A transparent record of disruptions, their impact, and how we resolved them.
Delayed email alert delivery Resolved
A queue backlog at an upstream notification provider delayed some email alerts by up to 6 minutes. SMS and dashboard alerts were unaffected. We failed over to a secondary provider and added queue-depth alerting. Duration: 41 minutes.
Elevated API latency in EU region Resolved
A misbehaving database node increased p95 API latency for EU customers. No data was lost and detection was unaffected. We isolated the node and rebalanced the cluster. Duration: 27 minutes.
Scheduled maintenance — dashboard Completed
Planned upgrade of the reporting service. The dashboard was placed in read-only mode for 20 minutes during a low-traffic window. Detection and response ran normally throughout.
Threat feed sync delay Resolved
An indexing job lagged, delaying new indicator publication by roughly 9 minutes. Existing detections continued uninterrupted. We re-tuned the job schedule. Duration: 18 minutes.
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